Follow a customer from initial activation through operational readiness.
- Pipeline and case management
- Case detail and workflow views
- Customer migrations
- Waiting Room and readiness management
- Customer-facing portal
SELECTED PROJECT / 06 OF 07
Customer Lifecycle Hub
AI-powered customer onboarding, activation and contract intelligence
Independent product exploration
A customer lifecycle workspace connecting Supabase portal workflows, Sage AI assistance and Gemini-powered contract analysis.
01 / THE PRODUCT
The product
Customer Lifecycle Hub explores an independent customer lifecycle experience connecting customer onboarding, migrations, contracts, service requests and lifecycle intelligence in one workspace.
Keep commercial and operational context together.
- Contract workspace and contract analysis
- Customer requests
- Document management
- Knowledge library
- Integrations
Surface cross-customer signals and guide action.
- Overview and insight dashboards
- AI Intelligence workspace
- Sage AI assistant
- Offboarding workflows
- Administrative controls
Bring delivery governance and reporting into the customer lifecycle workspace.
- PMO programmes and project views
- Governance and reporting
- Costs and capacity
- Weekly updates and project detail